Imagine a day when you can go online and, in a matter of minutes, purchase a month’s supply of delicious, clean, whole protein, created by talented chefs in collaboration with leading nutrition and fitness professionals. We’re talking healthy. We’re talking variety. We’re talking real, out-of-this-world good food that’s good for you. How good? Up to 26 grams of whole protein per serving good. Well, stop imagining; that day is here. You’re minutes away from ordering a carton full of gourmet-quality protein—as much as 780 grams worth—that just may change your life! You see, we’re out to change the way the world eats, for the better. Here’s how it works:
Clean Planet Proteins are Purchased By the Carton
Clean Planet proteins are shipped fresh—never frozen. We carefully pack your order in specially designed, reusable cooler-lined cartons that include refrigerator packs to keep items cool and ensure that your proteins are safe and wholesome when they arrive at your doorstep. NOTE THAT ALL ORDERS ARE SOLD AND SHIPPED IN WHOLE-CARTON INCREMENTS. EACH WHOLE CARTON CONTAINS EXACTLY SIX ITEMS OR FLAVORS, BASED UPON WHAT YOU CHOOSE WHEN ORDERING. EACH ITEM CONTAINS 5 INDIVIDUAL SERVINGS, MAKING A TOTAL OF 30 INDIVIDUAL SERVINGS PER WHOLE CARTON PURCHASED. You can choose exactly which six, 5-count items or flavors you want in your carton (Build Your Own), or simply choose one of our Pre-Configured Cartons, each with six, 5-count packages. There’s a Pre-Configured Carton to suit every preference, from those partial to poultry, to people with a passion for Piedmontese Beef.
We Currently Ship Monday Through Wednesday
Since Clean Planet proteins are fresh (although fully cooked) and contain no artificial preservatives, we ship out orders via UPS on these regular ship days: Mondays, Tuesdays and Wednesdays—except when one of those days falls on a holiday (see the table below). That means orders placed Thursday-Sunday will be filled and shipped on Monday for arrival at your doorstep by Wednesday. Here’s a table showing when you can expect your order to ship, based upon what day of the week it was ordered:
|ORDERS PLACED ON||WILL BE FILLED AND SHIPPED ON*|
|Wednesday||The following Monday|
|Thursday||The following Monday|
|Friday||The following Monday|
|Saturday||The following Monday|
*Unless the ship day for your order falls on a holiday, in which case your order will ship the following regular ship day.
Most Orders Arrive Within Two Days Via Regular UPS Ground Shipping
Clean Planet can get most orders to you within two days—depending on where you live—and you only pay for UPS Ground shipping. That’s because orders that ship from either of those two hubs will arrive within one or two days without having to pay for expedited shipping. However, if you live somewhere beyond the areas that fall within the one- to two-day window that UPS Ground service provides, you will be alerted to that fact during the checkout process, and shipping costs will default to UPS 2nd Day Air at a slightly higher cost. Because it’s important to us that your proteins get to you safe and wholesome, Clean Planet cannot ship by any method that requires more than two days from our kitchens to your doorstep. We want you to enjoy your delicious Clean Planet proteins without having to worry about whether they’re still fresh. We worked hard designing an ideal shipping carton with the necessary insulation to maintain our refrigerated proteins at the proper temperature. At the same time, we strived to keep the size of the carton as small as possible so shipping costs will be nominal. Want your items even sooner? No problem, just specify overnight delivery at checkout, and your delivery cost will be adjusted accordingly.
Where We Can’t Ship
Unfortunately, there are some places you simply can’t get to from Clean Planet. For instance, due to the nature of our product, WE CAN’T SHIP TO P.O. BOXES. So, when filling out your ship-to address during the ordering process, please provide a physical street address where you’d like you Clean Planet order to be shipped. Also, Clean Planet is currently unable to ship our proteins outside the continental U.S. We hate to deprive our fellow protein lovers in Alaska and Hawaii, and we know how our friends in Canada, Mexico and other countries could use some delicious, nutritious protein that’s quick and easy to prepare, but unfortunately we’re unable to ship to international destinations. Someday we hope to be able to ship our unique products to the far corners of the galaxy, but for now shipping is restricted to the 48 contiguous states of this great country.
All Clean Planet packages are shipped “authorized for release.” This is a fancy way of saying that Clean Planet packages will be delivered to the recipients address with No Signature Required. If you’re not around when your Clean Planet shipment arrives, your package(s) will be left on your doorstep. If you live in an apartment or apartment complex, UPS will attempt to deliver at an appropriate drop-off point. As mentioned above, we want your experience with Clean Planet proteins to be an enjoyable one, so when this happens, please remember that our proteins are perishable, and retrieve your shipment from where it was left on the day it was delivered. Note that stated delivery times are from the date the order is shipped, not from the date the order was placed. UPS makes every attempt to deliver on schedule. However, inclement whether, holidays, or other extraordinary circumstances could affect that schedule.